Terms of Service

Agreement

By using FacesToClips you agree to these terms. If you do not agree, please do not use the service.

The service

FacesToClips creates short AI-generated videos from photos you upload, based on story templates we provide. Each template page describes what the video contains, its length and format, and its price.

Videos are generated by AI. Results vary, and a video may not look exactly like the people in the photos or exactly like our samples.

Who can use it

You must be an adult to use FacesToClips. You can buy a single video without an account. An account is required to buy and use credits and to keep a history of your videos.

Your photos

You confirm that:

1. Each photo shows you, or an adult who has agreed to appear in the video.
2. You have the right to upload the photos.
3. The photos do not show children.

You keep all rights to your photos. You give us permission to process them only to create and deliver your video and to operate the service.

Acceptable use

Do not use FacesToClips to:

• depict a person without their agreement;
• harass, defame or deceive anyone, or pass a video off as real footage;
• create sexual, hateful, violent or illegal content;
• interfere with the service or try to access other people's orders.

We may refuse or cancel an order, and refund it, when it appears to break these rules.

Your videos

Once your video is delivered you may download it and share it, subject to the rights of the people who appear in it and the rules of the platforms where you post it. Some platforms require a label on realistic AI-generated content.

Prices and payment

Prices are shown before you pay. Taxes may be added at checkout depending on your location. Payments are handled by our payment partner, who acts as merchant of record.

Credits

Credits are bought in packs by signed-in users and used to pay for videos. Credits are set aside when a video starts, spent when it is ready, and returned if it cannot be made. Credits do not expire, have no cash value, cannot be transferred, and are used only on FacesToClips.

Delivery and storage

Your video is delivered through a private order page and an email link. Videos are available for 30 days after they are ready. Uploaded photos are deleted within 24 hours after the order is finished. Please download your video in time.

Refunds

Refunds are described in the Refund Policy, which is part of these terms.

Availability

We may pause sales, change templates or prices for new orders, or stop offering a template. Orders already paid are completed or refunded under the terms that applied when you paid.

Disclaimers

The service is provided as it is. To the extent the law allows, we do not guarantee that the service will be uninterrupted or that results will meet a particular expectation, and our liability for an order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer law that cannot be waived.

Changes to these terms

We may update these terms. The date at the top shows the latest version, and the version in force when you place an order applies to that order.

Contact

Email support@facestoclips.com.